Privacy Policy

1. Data protection at a glance

General information

The following information will give you a simple overview of what happens with your personal data when you visit our website. Personal data refers to all data which can be used to personally identify you. You can find detailed information about data protection in the Privacy Policy listed below this text.

Data collection on our website

Who is responsible for collecting data on our website?

Data processing on this website is carried out by the owner of the website. You can find their contact details in the legal notice on this website.

How do we collect your data?

Firstly, your data is collected when you share it with us. This may be data that you enter in a contact form, for example.

Other data is collected automatically by our IT systems when you visit our website. This is mostly technical data (e.g. web browser, operating system or time you accessed a page). This data is collected automatically as soon as you access our website.

What do we use your data for?

Some of the data is collected to ensure the smooth running of the website. Other data can be used for analysing your behaviour as a user.

What rights to you have regarding your data?

You have the right to obtain information about the source, recipient and purpose of your personal data stored by us at any time free of charge. You also have the right to obtain the rectification, blocking or erasure of this data. You can contact us at any time at the address provided in the legal notice regarding this and other questions concerning data protection. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You also have the right to request that the processing of your data is restricted under certain circumstances. You can find details about this under “Right to restriction of processing” in the Privacy Policy.

2. General and mandatory information

Data protection

The owners of this website take the protection of your personal data very seriously. We will keep your personal data confidential and handle it in accordance with statutory provisions on data protection and this Privacy Policy.

Various personal data is collected when you visit this website. Personal data refers to data which can be used to personally identify you. This Privacy Policy explains which data we collect and what we use it for. It also explains how and for what purpose this occurs.

Please note that transferring data over the internet (for example, when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information about the controller

The controller for data processing on this website is:

Cross Trade GmbH
Am Fallturm 7
D 28359 Bremen

Tel.: +49 421 2468789 – 0
Fax: +49 421 2468789 – 23
Email: info@cross-trade.eu

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses and similar).

Withdrawal of your consent to data processing

Many instances of data processing are possible only with your express consent. You can withdraw any consent already given at any time. You can do this simply by sending us an informal message by email. The withdrawal of consent shall not affect the lawfulness of data processing based on consent before its withdrawal.

The right to object against data collection in special cases, as well as against direct marketing (Art. 21 GDPR)

If the data processing occurs on the basis of point (e) or (f) of Art. 6 (1) GDPR, you have the right to object against the processing of your personal data at any time, for reasons relating to your particular situation; this also applies to profiling based on these provisions. You can find the respective legal basis for the processing in this Privacy Policy. If you submit an objection, we will no longer process your personal data unless we can demonstrate compelling and legitimate grounds for processing which outweigh your interests, rights and freedoms, or where processing is necessary for the establishment, exercise or defence of legal claims (Objection according to Art. 21 (1) GDPR).

If your personal data is processed for direct marketing purposes, you have the right to submit an objection to the processing of your personal data for the purposes of this kind of marketing at any time; this also applies to profiling if this is linked with such direct marketing. If you object, your personal data will then no longer be used for direct marketing purposes (Objection according to Art 21 (2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the case of violations against GDPR, the data subject has the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or at the place of the alleged violation. The right to lodge a complaint shall not affect other administrative or judicial remedies.

Right to data portability

You have the right to receive the data which we process automatically based on your consent or in the performance of a contract, or have them transmitted to a third party in a commonly used, machine-readable format. Where you request the direct transmission of the data to another controller, this will be done only where technically feasible.

SSL or TLS encryption

For security reasons and to protect confidential contents such as orders or queries which you send to us as owners of the site, this site uses SSL or TLS encryption. You can identify an encrypted connection by the fact that the address bar of your browser changes from ‘http://’ to ‘https://’ and by the lock symbol in your browser bar.

When SSL or TLS encryption is active, the data you transmit to us cannot be read by third parties.

Access, blocking, erasure and rectification

Under applicable legal provisions, you have the right, at any time and free of charge, to have access to your personal data and access to information about its source and recipients and the purposes of the data processing and, where appropriate, a right to rectification, blocking or erasure of these data. Regarding this and other questions concerning personal data, you can contact us at any time at the address given in the legal notice.

Right to restriction of processing

You have the right to request that the processing of your data is restricted. For this, you can contact us at any time at the address provided in the legal notice. There is a right to the restriction of processing in the following cases:

  • If you contest the accuracy of your personal data stored by us, we usually require some time to check this. For the duration of these checks, you have the right to request that the processing of your data is restricted.
  • If the processing of your personal data was / is unlawful, you can request that the data processing is restricted instead of your data being erased.
  • If we no longer require your personal data but you require it for the establishment, exercise or defence of legal claims, you have the right to request that the processing of your personal data is restricted instead of your data being erased.
  • If you have submitted an objection according to Art. 21 (1) GDPR, we must weigh up whether your interests or our interests take priority. While it has not yet been determined whose interests take priority, you have the right to request that the processing of your personal data is restricted.

If you have restricted the processing of your personal data, this data, with the exception of storage, may only be processed with your consent or for the establishment, exercise or defence of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

3. Data protection officer

Data protection officer required by law

We have appointed a data protection officer for our company.

Cross Trade GmbH
Am Fallturm 7
D 28359 Bremen

Tel.: +49 421 2468789 – 0
Fax: +49 421 2468789 –  23
Email: info@cross-trade.eu

4. Data collection on our website

Cookies

Some of our web pages use cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our website more user-friendly, more efficient and more secure. Cookies are small text files stored on your computer and saved by your browser.

Most of the cookies we use are “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognise your browser when you next visit.

You can configure your browser in such a way that you are informed when cookies are set, allow cookies only in individual cases, refuse cookies in certain cases or in general, and activate the automatic deletion of cookies when the browser is closed. Deactivating cookies can limit the functionality of this website.

Cookies necessary for the performance of electronic communications or for the provision of certain functions requested by you (e.g. shopping basket) are stored on the basis of point (f) of Art. 6 (1) GDPR. The owner of the website has a legitimate interest in storing cookies for the optimal provision of its services free of technical errors. Where other cookies (such as cookies for analysing your surfing behaviour) are stored, these are dealt with separately in the Privacy Policy.

Server log files

The provider of the web pages collects and stores information automatically in so-called server log files which your browser automatically transmits to us. These include:

  • Type and version of the browser used
  • Operating system used
  • Referrer URL
  • Host name of the computer accessing the website
  • Time of the server request
  • IP address

This data will not be merged with other data sources.

This data is collected on the basis of point (f) of Art. 6 (1) GDPR. The website owner has a legitimate interest in the presentation and optimisation of their website free of technical errors – the server log files must be collected for this.

Contact form

If you send us enquiries via a contact form, your information from the enquiry form including the contact details provided there will be stored by us for the purpose of dealing with your enquiry and any further enquiries. This data shall not be passed on without your consent.

The data provided in the contact form shall thus be processed solely on the basis of your consent (point (a) of Art. 6 (1) GDPR). You can withdraw this consent at any time. You can do this simply by sending us an informal message by email. The withdrawal of consent shall not affect the lawfulness of data processing procedures based on consent before its withdrawal.

The data entered into the contact form by you will remain with us until you request its erasure, withdraw your consent to its storage or the purpose for which the data was stored no longer applies (e.g. once your enquiry has been dealt with). Any mandatory statutory provisions – in particular, statutory retention periods – remain unaffected.

5. Plugins and tools

Google Web Fonts

This website uses Web Fonts provided by Google for the uniform presentation of fonts. When you access a website, your browser loads the required Web Fonts in its browser cache so that it can display texts and fonts correctly.

To do this, your browser must establish a connection with the Google servers. In this way, Google is made aware that our website has been accessed from your IP address. Our use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online services. This represents a legitimate interest within the meaning of point (f) of Art. 6 (1) GDPR.

If your browser does not support Web Fonts, your computer will use a standard font.

You can find further information about Google Web Fonts at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy/.